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Frequently Asked Questions

What is your return policy?

We have a 30 day no questions asked return policy on most items, you can read more here.

How long does my order take to ship?

Depending on what you purchased, processing your shipment can take 1-3 days.

Why did I receive only part of my shipment?

Coffee and mugs/apparel come from two different warehouses. So you may see a slight delay of shipping between the two if you ordered them together.

How do I cancel my subscription?

We would hate to see you go, but if you have decided to cancel, simply send an email to [email protected] with your transaction ID and we will take care of the rest.

Is it safe to order online from you?

We use the safest payment processors on the internet. If you have any security questions or concerns, please review our terms and conditions and privacy policy.

What are my payment options?

We accept Visa, MasterCard, Discover, American Express and PayPal.

What are cutoff dates for holiday shipping?

This can vary. Please check back during the holiday season.

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